Handle server error causing failures for some deposits
Incident Report for Crossref
Our partners at CNRI had trouble with the Crossref handle server starting at 20:00 UTC today. This caused deposit errors for some of our members that included this error message: "HandleException (CANNOT_CONNECT_TO_SERVER)." CNRI has fixed the error and we are reprocessing all failed submissions that were received since 20:00 UTC today.
Posted Jul 28, 2020 - 20:00 UTC